Frequently Asked Questions

Arrival

  1. Where do I need to fly to?
  
We will start and end the Kitecruise in Hurghada in Egypt. You will need to fly into Hurghada Airport HRG, where we will pick you up and bring you to the Marina.

2. When should I book my flights? 
  
As soon as the kitecruise you signed up for is confirmed, we will send out an email with details to book your flights. 

3. When should I arrive? 
  
We can board the boat from 4 pm on saturday and will leave the marina early on the next morning. It is best to arrive Saturday afternoon until evening.

4. Can I arrive earlier? 
  
If you want to arrive earlier or don’t find suitable flight for Saturday, you can stay in a Hotel in Hurghada and we will pick you up from there. We can send you some recommendations if needed.

Cabins

  1. What does shared cabin mean?
  
You will be sharing the cabin with one other person. All shared cabins have two single beds and an ensuite bathroom.
  
2. If I book for 2 people, will we be sharing a cabin?
  
Yes, if you book for 2 people, you will be sharing a cabin. We have a few cabins with double beds and the rest with 2 single beds.

3. Can I book a private cabin?
  
If you wish to have a cabin for yourself, please let us know and we can book this for you at an additional charge.

Kitesurfing

 1. I want to book lessons, do I need to book rental equipment as well?
  
All our courses include the equipment for the course. If you finish with the course you can rent equipment afterwards for a daily rate at 60€.

2. How many hours of lessons do I need?
  
As a beginner, we recommend the 10h lesson package. If you already had lessons, you can book the 6h intermediate course. It is very individual, how many hours you may need, but we can always add on lessons later if needed or you can start renting, if you are at the level to.

3. When is the best time to kitsurf in Egypt?
   
The red sea in Egypt gets consistent wind from May to October. September is the windiest month with strong wind but also the busiest month with many other kitesafari boats out. May and June are less busy at the kitesurfing spots, but you might have a less windy day during the week.

Payment

  1. Why do I have to pay a deposit?
  
We take a deposit to confirm your reservation. Once we have enough people signed up, we confirm that the kitecruise goes ahead. The remaining balance is due 45 days prior to departure.
  
2. What happens if the kitecruise does not go ahead?
  
If we can´t confirm a kitecruise up to 60 days before departure, we will fully refund your deposit. 

3. Is my deposit refundable?
  
If you want to cancel your reservation before we confirm the cruise, your deposit is fully refundable. As soon as the cruise is confirmed, the deposit is non refundable.